More and more weak signals are sending out this message: controlling projects and processes is costly and peripheral to the value of the product or service you are producing. If you could somehow « embed » the control in each of the actors in your organisation, you would no longer need controllers (what some people call « bullshit jobs »). Can trust replace control?
This is what has happened at the French biscuit producer Poult, perhaps the most innovative company in France, and it also comes through in today’s interview of Frédéric Mazella, the CEO of Bla Bla Car. Short and worth reading!